Questions? Call Us at: 1-888-330-3964

Shipping and Customer Service FAQ

Shipping and Ordering

 

Ordering

You can place orders online or by calling us at: 1-888-330-3964. We accept VISA, MasterCard, and American Express. If you prefer, you can also checkout with PayPal. Unfortunately, at this time, we can only accept orders from customers in the continental US and select International countries. If you have questions about order, please feel free to contact us at: 1-888-330-3964 or you may contact us by email by clicking here

Shipping & Delivery

Shipping method and charge – United States Domestic

We only ship during regular business hours, Monday - Friday. We we must receive your order by 3:00 pm EST to ship the same day on normal business days.

Standard Flate Rate shipping is by FedEx or USPS to any location in the continental US. Delivery times are 3 to 5 business days. 

Shipping charge is a flat $12.99 on each order under $499. Shipping is FREE on all orders over $499.

We also offer expedited FedEx 2-Day or FedEx Standard Overnight shipping for an additional fee. If you require expedited 2-day or overnight shipping fee, please choose that option when you check out. Our website will estimate the expedited shipping fee for you based on the weight and size of package.

For any orders over $1,000, we will ship your order FedEx 2-Day for you for FREE! Simply choose the Free shipping option and we will ship it FedEx 2-Day, if your order is over $1,000.

Note: we must receive your order by 3:00 pm EST to ship the same day

International Shipping: Select Countries

Sorry. At this time we no longer ship to any international countries. We only ship to offices in the US.

Returns

Due to FDA regulations surrounding many of the physical products on DDSGadget.com, ALL sales on DDSGadget.com for are FINAL and NON-REFUNDABLE. No exceptions. 

 

Privacy & Security

Our site uses technology that ensures your personal and payment information is kept confidential and secure. Learn More. For our privacy policy, please click here.

 

Orders and Account

When your order ships, we will send you a tracking code from the shipping carrier, so you can track your order. You can also check on the status of your order by logging into your account at DDSGadget.com. Any updates concerning your order can also be seen by logging into your account.

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