Shipping and Ordering Information
You can place orders online or by calling us at: 1-888-330-3964. We accept VISA, MasterCard, and American Express. If you prefer, you can also checkout with PayPal. Unfortunately, at this time, we can only accept orders from customers in the continental US. If you have questions about order, please feel free to contact us at: 1-888-330-3964 or you may contact us by email
Shipping, Delivery & Tracking
Shipping method and charge – United States Domestic
We only ship during regular business hours, Monday - Friday. We we must receive your order by 3:00 pm EST to ship the same day on normal business days.
Standard Flate Rate shipping is by FedEx or USPS to any location in the continental US. Delivery times are 3 to 5 business days.
Shipping charge is a flat $15.99 on each order under $699. Shipping is FREE on all orders over $699.
We also offer expedited FedEx 2-Day or FedEx Standard Overnight shipping for an additional fee. If you require expedited 2-day or overnight shipping fee, please choose that option when you check out. Our website will estimate the expedited shipping fee for you based on the weight and size of package.
Note: Due to package weight, orders for centrifuges and any centrifuge packages ONLY ship via Ground Delivery. No exceptions.
Note: We must receive your order by 3:00 pm EST to ship the same day.
Sorry. At this time we no longer ship to any international countries. We only ship to offices in the US.
Tracking your Order
When your order ships, we will email you a tracking number from the carrier, so you can track the delivery of your order. Alternatively, to track your order, please log into your account and click on the order you want to track. Any tracking numbers will be posted in your account online. If you are having any trouble tracking your order, or if you have specific questions about your order, please feel free to contact us.
Due to FDA regulations surrounding many of the physical products on DDSGadget.com, ALL sales on DDSGadget.com for are FINAL and NON-REFUNDABLE. No exceptions.
Privacy & Security
Our site uses technology that ensures your personal and payment information is kept confidential and secure.
Orders and Account
When your order ships, we will send you a tracking code from the shipping carrier, so you can track your order. You can also check on the status of your order by logging into your account at DDSGadget.com. Any updates concerning your order can also be seen by logging into your account.